Press Releases
Celigo Report: Unified Commerce Enterprise Demand Rises, Building Automation Backbone for AI
Celigo announced significant customer growth from e-commerce brands, retailers, distributors, and manufacturers. As the peak season approaches, enterprises are leveraging Celigo to automate key processes such as order-to-cash, EDI, and ERP integrations, and are expanding AI applications on this foundation. Gartner predicts that over 40% of agentic AI projects will be canceled by 2027, while MIT research shows that 90% of enterprises with mature AI workflows are already using integration platforms.
Growth Potential of Refurbished Electronics Market Yet to Be Unleashed: Significant Gap Between US Consumer Intent and Purchase Behavior, How Brands Can Break Through
Alchemy's latest US market research reveals that consumer intent for refurbished electronics has entered the mainstream, but a huge gap exists between intent and actual action: 76% of consumers are willing to consider buying refurbished devices, yet the actual purchase rate is only 45%. The study points out that warranties, return policies, battery health guarantees, and standardized grading are the core levers for brands to tap into this market.
Flexe Unveils Spot Warehousing Index at Reuters US Supply Chain Conference 2026, Tackling 'Warehouse Stagflation'
Flexe announced it will showcase its Spot Warehousing Index at Reuters US Supply Chain Conference 2026, which is based on proprietary bid data and reflects real transaction rates in the spot warehousing market. Meanwhile, the US and Canadian warehousing markets are experiencing 'warehouse stagflation,' with vacancy rates rising for 16 consecutive quarters and lease rates increasing 22% over the same period. Flexe co-founder and CEO Karl Siebrecht will deliver a keynote speech on the concept of elastic supply chains.
Nearly half of consumers expect brands to adopt a hybrid model of AI and human customer service
A survey conducted by Kim.cc in June 2026 of 1,000 U.S. consumers found that attitudes toward AI customer service are clearly divided: AI is suitable for handling simple tasks like order inquiries, but in complex scenarios such as refunds and complaints, human support is indispensable. The report recommends that brands adopt a hybrid customer service strategy.
Razzl launches AI product installation assistant to help brands reduce return rates and customer service tickets
On June 23, 2026, Razzl launched an AI product installation assistant that transforms static manuals into a conversational intelligent guidance system, helping brands provide real-time support during customer installation, thereby reducing return rates and customer service ticket volume.
Elogic Commerce Partners with Anthropic to Bring Agentic AI to Enterprise Commerce
Elogic Commerce has established a strategic partnership with Anthropic, joining the Claude Partner Network. Starting July 2026, Elogic Commerce will provide five Claude-based solutions in complex B2B and B2B2C commerce implementations, focusing on enterprise use cases such as product data enrichment, buyer self-service, internal knowledge assistants, RFQ and quote automation, back-office workflow automation, AI governance, customer experience optimization, and AI-driven engineering acceleration.
Gardner White Deploys DataXstream OMS+ to Optimize Sales and Order Management on SAP S/4HANA Public Cloud
On June 24, 2026, DataXstream announced that Gardner White has selected its OMS+ platform to unify sales, order, pricing, inventory, and fulfillment processes within the SAP S/4HANA Public Cloud environment, aiming to enhance customer experience and support scalable growth.
The Zero Proof Acquires The New Bar, Building One of the Most Comprehensive Brands and Distribution Platforms in the Adult Non-Alcoholic Beverage Space
June 24, 2026, Atlanta — The Zero Proof announced the acquisition of The New Bar. The combined company will integrate national e-commerce, proprietary brands, retail distribution, and hospitality and live event resources, becoming one of the most comprehensive platforms in the adult non-alcoholic beverage space.
Report: Nearly Three-Quarters of Retailers Face Hidden Tax Compliance Costs After Black Friday and Cyber Monday
Reach research shows that 71% of retailers face unexpected compliance costs after BFCM, with 57% of costs emerging in Q1 of the following year, and 73% of businesses suffering negative financial impacts as a result.